All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Uptime over the past 90 days. View historical uptime.
Broadband Services Operational
Fixed-wireless Services Operational
Fibre to the Premise Services Operational
Business Ethernet Services Operational
London Core Network Operational
90 days ago
100.0 % uptime
Today
Internet Transit Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs Operational
90 days ago
100.0 % uptime
Today
Data Centres Operational
90 days ago
100.0 % uptime
Today
Telehouse North Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) Operational
90 days ago
100.0 % uptime
Today
Core Network Services Operational
DNS01 Server Operational
DNS02 Server Operational
RADIUS01 Server Operational
RADIUS02 Server Operational
SMTP Relay Operational
UniFi Wi-Fi Management Server Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments Operational
Direct Debit Payments Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

00349303: EMERGENCY PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - Limington Jul 31, 2026 12:00-14:00 BST

EMERGENCY MAINTENANCE will be taking place on the Wessex Internet network on Friday 31st July between the hours of 12:00 and 14:00 in Limington.

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Posted on Jul 28, 2026 - 16:41 BST

00347471: PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - Lyon's Head, Middlemarsh Aug 6, 2026 23:00 - Aug 7, 2026 06:00 BST

Essential Maintenance will be taking place on the Wessex Internet network on 06/08/26 between the hours of 23:00 and 06:00 on 07/08/26 in the following locations:

Middlemarsh
Lyon's Head
Lyon's Hill

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Posted on Jul 23, 2026 - 12:03 BST

00349051: PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - STOWELL & Surrounding areas. Aug 20, 2026 23:00 - Aug 21, 2026 06:00 BST

ESSENTIAL maintenance will be taking place on the Wessex Internet network on Thursday 20th August between the hours of 23:00 and 06:00 the following morning in:
STOWELL (DT9)

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Posted on Jul 27, 2026 - 12:22 BST

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

00349081 : NETWORK INCIDENT AFFECTING DATA SERVICES - Haydon and surrounding areas
Resolved - This incident has been resolved.
Jul 28, 12:15 BST
Monitoring - The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.
Jul 27, 19:44 BST
Identified - Engineers have identified a fibre break caused by a third party and are currently working to resolve the issue.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.
Jul 27, 15:16 BST
Update - Our engineers are on route to site to find the root cause of the issue.
Jul 27, 14:06 BST
Investigating - We are currently aware of an ongoing network incident affecting the following areas:

Haydon and surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.
Jul 27, 12:12 BST

Jul 27, 2026

00346471: PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - Limington and surrounding areas
Completed - The scheduled maintenance has been completed.
Jul 27, 14:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 12:00 BST
Scheduled - Essential Maintenance will be taking place on the Wessex Internet network on the 27/7/2026 between the hours of 12:00 and 14:00 in Limington and surrounding areas.

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Jul 15, 13:53 BST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

00345395 : PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - Bryanston and surrounding areas
Completed - The scheduled maintenance has been completed.
Jul 24, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:00 BST
Scheduled - Essential Maintenance will be taking place on the Wessex Internet network on 23/07/2026 between the hours of 23:00 and 06:00 the following morning in Bryanston and surrounding areas

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Jul 13, 12:02 BST

Jul 23, 2026

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

00343956 : PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - Yarlington and surrounding areas
Completed - The scheduled maintenance has been completed.
Jul 17, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:00 BST
Scheduled - Essential Maintenance will be taking place on the Wessex Internet network on the night of 16/07/2026 between the hours of 23:00 and 06:00 the following morning in Yarlington and surrounding areas.

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Jul 6, 12:49 BST

Jul 16, 2026

Jul 15, 2026

No incidents reported.

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