Wessex Internet Network Status

All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Uptime over the past 90 days. View historical uptime.
Broadband Services Operational
Fixed-wireless Services Operational
Fibre to the Premise Services Operational
Business Ethernet Services Operational
London Core Network Operational
90 days ago
100.0 % uptime
Today
Internet Transit Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs Operational
90 days ago
100.0 % uptime
Today
Data Centres Operational
90 days ago
100.0 % uptime
Today
Telehouse North Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) Operational
90 days ago
100.0 % uptime
Today
Core Network Services Operational
DNS01 Server Operational
DNS02 Server Operational
RADIUS01 Server Operational
RADIUS02 Server Operational
SMTP Relay Operational
UniFi Wi-Fi Management Server Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments Operational
Direct Debit Payments Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

00304965 : PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - South Dorset Feb 5, 2026 23:00 - Feb 6, 2026 06:00 GMT

Essential maintenance will be taking place on the Wessex Internet network on the night of 05/02/2026 between the hours of 23:00 and 06:00 the next morning in:

Chaldon Herring
Winfrith
Cheselbourne
Winfrith
South Wareham
Lytchett Matravers
Crossways
Winterbourne Whitechurch
Hurst
Piddlehinton

And surrounding areas.

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Posted on Jan 09, 2026 - 11:44 GMT

00306972: PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - AFFPUDDLE, ASHMORE, BERWICK ST JOHN & SWALLOWCLIFFE Feb 12, 2026 23:00 - Feb 13, 2026 06:00 GMT

Essential maintenance will be taking place on the Wessex Internet network on the night of the 12th - 13th February 2026 between the hours of 23:00 - 06:00 affecting customers in the following locations:

Affpuddle
Ashmore
Berwick St John
Swallowcliffe

During this time, customers may experience brief interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Posted on Jan 20, 2026 - 15:57 GMT

307384: PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - Bryanston, Charisworth, Charlton Marshall, Thornicombe Feb 19, 2026 23:00 - Feb 20, 2026 06:00 GMT

Essential Maintenance will be taking place on the Wessex Internet network on 19/02/26 between the hours of 23:00 and 06:00 on 20/02/26 in the following locations:

Bryanston
Charisworth
Charlton Marshall
Thornicombe

And surrounding areas.

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Posted on Jan 26, 2026 - 09:37 GMT

307518: PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - Network Wide Feb 26, 2026 23:00 - Feb 27, 2026 06:00 GMT

Essential Maintenance will be taking place on the Wessex Internet network on 26/2/26 between the hours of 23:00 and 06:00 on 27/2/26 in the following locations:

Chilmark
Fonthill
Sedgehill
Bourton
Codford
Berwick St James
Chilmark
Swallowcliffe
Netherhampton
Longbridge Deverill
Ashley Wood
Berwick St John
Donhead St Andrew
Knoyle Down
Corton
West Knoyle
East Hatch
West Hatch
East Knoyle
Semley

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Posted on Jan 26, 2026 - 13:05 GMT

00310394: PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - Iwerne Courtney, Fifehead, Hinton St Mary, Lydlinch, Margaret Marsh, Chaldon Herring & surrounding areas. Feb 26, 2026 23:00 - Feb 27, 2026 06:00 GMT

Essential Maintenance will be taking place on the Wessex Internet network on 26/02/26 between the hours of 23:00 and 06:00 on 27/02/26 in the following locations:

Iwerne Courtney
Fifehead
Hinton St Mary
Lydlinch
Margaret Marsh
Chaldon Herring
& surrounding areas.

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Posted on Feb 03, 2026 - 08:45 GMT
Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
00304060: EMERGENCY PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - NETWORK WIDE
Completed - The scheduled maintenance has been completed.
Jan 30, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 23:00 GMT
Scheduled - ESSENTIAL MAINTENANCE will be taking place on the Wessex Internet network on 29th of January 2026, between the hours of 23:00 and 06:00 the following morning.

While we will make every effort to avoid your connection being disrupted however you may experience disruption during this period.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Jan 5, 16:39 GMT
Jan 29, 2026
Jan 28, 2026
00308089: NETWORK INCIDENT AFFECTING VOICE AND DATA SERVICES - High Lea and surrounding areas
Resolved - This incident has been resolved.
Jan 28, 08:35 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 26, 23:45 GMT
Identified - Engineers have identified an equipment failure and are currently working to resolve the issue.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.
Jan 26, 22:05 GMT
Update - Wessex Internet engineers are on route to investigate the cause of this issue.

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.
Jan 26, 21:22 GMT
Investigating - We are currently aware of an ongoing network incident affecting the following areas:

High Lea and surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.
Jan 26, 20:22 GMT
Jan 27, 2026

No incidents reported.

Jan 26, 2026
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
00305689: PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - Berwick St John
Completed - The scheduled maintenance has been completed.
Jan 23, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 23:00 GMT
Scheduled - ESSENTIAL MAINTENANCE will be taking place on the Wessex Internet network on 22nd January 2026, between the hours of 23:00 to 06:00 the following morning.

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Jan 13, 16:41 GMT
Jan 22, 2026
00307335: EMERGENCY PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - Idmiston, Winterslow
Completed - The scheduled maintenance has been completed.
Jan 22, 13:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 09:30 GMT
Scheduled - EMERGENCY MAINTENANCE is taking place on the Wessex Internet network on 22/01/26 between the hours of 09:30 and 13:30 in the following locations:

Idmiston
Winterslow

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Jan 22, 09:12 GMT
Jan 21, 2026

No incidents reported.

Jan 20, 2026
00305072: EMERGENCY PLANNED MAINTENANCE AFFECTING VOICE/DATA SERVICES - Gasper and surrounding areas.
Completed - The scheduled maintenance has been completed.
Jan 20, 12:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 10:00 GMT
Scheduled - ESSENTIAL MAINTENANCE will be taking place on the Wessex Internet network on 20th of Jan 2026 between the hours of 10:00 and 12:00 in and around Gasper (BA12).

During this time, customers may experience interruptions to their services.

Please do not restart or reset your equipment during this period to prevent issues with your service after work has been completed.

We apologise for any inconvenience this may cause.
Jan 12, 16:13 GMT
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