Wessex Internet Network Status
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 16:51 BST
Update - We have identified the issue and we are hoping to have this restored as quickly as possible.

Thank you for your patience whilst we try resolve this outage.
Jun 13, 12:09 BST
Identified - We are aware that there is another issue currently affecting our wireless customers in the North Cheriton and surrounding BA8 areas. We are investigating this again, and further updates will be posted here.

We apologise for any inconvenience caused.
Jun 13, 11:25 BST

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Broadband Services ? Operational
Fixed-wireless Services ? Operational
Fibre to the Premise Services ? Operational
Business Ethernet Services ? Operational
London Core Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Transit ? Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs ? Operational
90 days ago
100.0 % uptime
Today
Data Centres ? Operational
90 days ago
100.0 % uptime
Today
Telehouse North ? Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 ? Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul ? Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) ? Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) ? Operational
90 days ago
100.0 % uptime
Today
Core Network Services ? Operational
DNS01 Server ? Operational
DNS02 Server ? Operational
RADIUS01 Server ? Operational
RADIUS02 Server ? Operational
SMTP Relay ? Operational
UniFi Wi-Fi Management Server ? Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre ? Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments ? Operational
Direct Debit Payments ? Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be undergoing a scheduled maintenance during this time in our Core Network. Customers in the following areas will experience outages:
- Coneygore, Wincanton, Cucklington, Gillingham, Milton on Stour, Templecombe, Weston Bampfylde
- Galhampton, Babcary, Yeovil
- Stourton
- Charlton Musgrove, Penselwood, Redlynch, Elliscombe
Apologies for the inconvenience.
Posted on Jun 10, 14:17 BST
Past Incidents
Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021
Resolved - Our engineers have successfully fixed this outage.

Thank you again for your patience whilst we resolved this issue this as quickly as possible. Apologies for any inconvenience this may have caused.
Jun 13, 09:18 BST
Identified - We have identified the issue and we have one of our engineers on their way to fix this outage as quickly as possible.

Further updates will be posted here

Thank you for your patience and again sorry again for the inconvenience this may be causing.
Jun 13, 06:30 BST
Investigating - We are aware that there is an issue currently affecting customers in the Sherrington area. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.
Jun 13, 05:48 BST
Resolved - This issue has now been resolved.

Sorry for any inconvenience this may have caused
Jun 13, 06:35 BST
Investigating - We are aware that there is an issue currently affecting customers in the North Cheriton and surrounding BA8 areas. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.
Jun 13, 05:19 BST
Resolved - We have now resolved this issue.

Thank you for your patience and again sorry for any inconvenience this may have caused.
Jun 13, 06:34 BST
Update - We are still investigating this issue. We apologise for any inconvenience this may be causing.

Further updates will be posted here.
Jun 13, 05:21 BST
Investigating - We are aware that there is an issue currently affecting wireless customers in the Knowlton and the surrounding BH21 areas. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.
Jun 12, 20:05 BST
Jun 12, 2021
Jun 11, 2021
Completed - The scheduled maintenance has been completed.
Jun 11, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:01 BST
Scheduled - We will be undergoing a scheduled maintenance during this time. Customers in Tisbury and surrounding areas will experience short outages.
Apologies for the inconvenience.
Jun 7, 15:43 BST
Completed - The scheduled maintenance has been completed.
Jun 11, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:01 BST
Scheduled - We will be undergoing a scheduled maintenance during this time. Customers in Melcombe Bingham and surrounding areas will experience short outages.
Apologies for the inconvenience.
Jun 7, 15:40 BST
Completed - The scheduled maintenance has been completed.
Jun 11, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:01 BST
Scheduled - We will be undergoing a scheduled maintenance during this time. Customers in the Cheselbourne, Dorchester and surrounding areas will experience short outages.
Apologies for the inconvenience.
Jun 7, 15:39 BST
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.