00353785: NETWORK INCIDENT AFFECTING DATA SERVICES - Shaftesbury (Wireless) and surrounding

Incident Report for Wessex Internet

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 11, 2026 - 19:38 BST

Investigating

We are currently aware of an ongoing network incident affecting the following areas:

Shaftesbury and surrounding.

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.
Posted Aug 11, 2026 - 16:06 BST
This incident affects: Broadband Services (Fixed-wireless Services).