Wessex Internet Network Status
All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Broadband Services ? Operational
Fixed-wireless Services ? Operational
Fibre to the Premise Services ? Operational
Business Ethernet Services ? Operational
London Core Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Transit ? Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs ? Operational
90 days ago
100.0 % uptime
Today
Data Centres ? Operational
90 days ago
100.0 % uptime
Today
Telehouse North ? Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 ? Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul ? Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) ? Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) ? Operational
90 days ago
100.0 % uptime
Today
Core Network Services ? Operational
DNS01 Server ? Operational
DNS02 Server ? Operational
RADIUS01 Server ? Operational
RADIUS02 Server ? Operational
SMTP Relay ? Operational
UniFi Wi-Fi Management Server ? Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre ? Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments ? Operational
Direct Debit Payments ? Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be undergoing a scheduled upgrade to our Core Network infrastructure during this time. Customers in the following areas will experience outages:
Chilmark, Fonthill Bishop, Fonthill Gifford, Tisbury, Salisbury, Hindon, West Knoyle, Warminster, Gillingham, Cucklington, Wincanton, Penselwood, Charlton Musgrove, Redlynch, Yarlington, Shepton Montague, Bruton, Blackford, Yeovil, South Cadbury, North Cadbury, Galhampton, Babcary.
We apologise for the inconvenience.
Posted on Nov 25, 11:09 GMT
Past Incidents
Dec 9, 2021
Resolved - This issue has now been resolved.

Sorry for any inconvenience this may have caused.
Dec 9, 06:49 GMT
Investigating - We are aware that there is an issue currently affecting a small number of wireless customers in Ashmore. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.
Dec 8, 23:05 GMT
Completed - The scheduled maintenance has been completed.
Dec 9, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 00:00 GMT
Scheduled - We will be undergoing a scheduled upgrade to our Core Network infrastructure during this time. Customers in the following areas will experience outages:
Chilmark, Fonthill Bishop, Fonthill Gifford, Tisbury, Salisbury, Hindon, West Knoyle, Warminster, Gillingham, Cucklington, Wincanton, Penselwood, Charlton Musgrove, Redlynch, Yarlington, Shepton Montague, Bruton, Blackford, Yeovil, South Cadbury, North Cadbury, Galhampton, Babcary.
We apologise for the inconvenience.
Nov 25, 11:08 GMT
Dec 8, 2021
Resolved - This incident has been resolved.
Dec 8, 10:31 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 08:12 GMT
Investigating - We are aware that there is an issue currently affecting customers in Milborne St. Andrew and surrounding areas. We have engineers on route to the site, and further updates will be posted here.

We apologise for any inconvenience caused.
Dec 8, 07:25 GMT
Resolved - This incident has been resolved. Apologies for the inconvenience caused and thank you for your patience.
Dec 8, 09:42 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 08:45 GMT
Identified - We have engineers on site working to restore the services as soon as possible.
Dec 8, 07:21 GMT
Investigating - We are aware that there is an issue currently affecting customers in Gutch Common area. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.
Dec 7, 21:08 GMT
Dec 7, 2021
Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021
Resolved - We have identified and resolved the issue causing the poor performance. We apologise for any inconvenience caused
Dec 3, 11:43 GMT
Identified - Through our continued monitoring of this issue, unfortunately we are still experiencing problems as before. We are still working hard on trying to resolve this. Further updates will be posted here as and when we have them for you.

Thank you.
Dec 2, 14:42 GMT
Monitoring - Our engineer has been onsite and we hope to have now fixed this issue. We will continue to monitor this in the meantime.

Thank you again for your patience.
Dec 2, 12:47 GMT
Identified - We are aware that there is an issue currently affecting wireless customers in the Bryanston area. We are working on resolving this as quickly as possible. Further updates will be posted here.

We apologise for any inconvenience this may be causing.
Dec 2, 10:02 GMT
Dec 2, 2021
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.