Wessex Internet Network Status
All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Broadband Services ? Operational
Fixed-wireless Services ? Operational
Fibre to the Premise Services ? Operational
Business Ethernet Services ? Operational
London Core Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Transit ? Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs ? Operational
90 days ago
100.0 % uptime
Today
Data Centres ? Operational
90 days ago
100.0 % uptime
Today
Telehouse North ? Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 ? Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul ? Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) ? Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) ? Operational
90 days ago
100.0 % uptime
Today
Core Network Services ? Operational
DNS01 Server ? Operational
DNS02 Server ? Operational
RADIUS01 Server ? Operational
RADIUS02 Server ? Operational
SMTP Relay ? Operational
UniFi Wi-Fi Management Server ? Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre ? Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments ? Operational
Direct Debit Payments ? Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance at Fonthill Berwick May 14, 00:00-06:00 BST
We will be working on the equipment at the Fonthill Berwick Cab and the service will be down for around an hour
Posted on May 7, 16:50 BST
Past Incidents
May 10, 2021

No incidents reported today.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Resolved - We have now resolved this issue.

Sorry for any inconvenience this may have caused.
May 7, 22:42 BST
Identified - We are aware that there is an issue currently affecting customers in the Durweston and Stourpaine areas. We are working on this at the moment and further updates will be posted here.

We apologise for any inconvenience this is causing.
May 7, 22:30 BST
Resolved - This incident has now been resolved - We are sorry for any inconvenience caused
May 7, 12:13 BST
Monitoring - A fix has been implemented and we are monitoring the connections
May 6, 09:02 BST
Investigating - We are aware that there is an issue currently affecting customers in North Cheriton Area. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.
May 6, 07:33 BST
May 6, 2021
May 5, 2021
Resolved - This incident has been resolved.
May 5, 16:52 BST
Investigating - We have had an unexpected power outage and affecting customers in the Durweston, Stourpaine, Turnworth and surrounding areas. We are investigating the issue. Apologies for any inconvenience.
May 5, 15:48 BST
May 4, 2021
Resolved - This outage has now been resolved we apologise for any interruptions caused
May 4, 11:32 BST
Investigating - We are aware that there is an issue currently affecting customers in Holwell area. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.
May 4, 11:19 BST
Completed - The scheduled maintenance has been completed.
May 4, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 08:00 BST
Scheduled - We will be undertaking scheduled maintenance. Customers in the Gutch Common and the Shaftesbury area may experience a short outage during this time.
Apr 29, 16:46 BST
May 3, 2021
Resolved - We have implemented a temporary fix and will be sending an engineer out to site to replace the equipment. We apologise for any inconveniences caused
May 3, 20:12 BST
Investigating - We are aware that there is an issue currently affecting customers in Galhampton Area. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.
May 3, 19:25 BST
May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021
Resolved - This incident has been resolved.
Apr 27, 21:33 BST
Update - We are continuing to monitor for any further issues.
Apr 27, 12:14 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 09:18 BST
Identified - We have engineers on site working to restore the services as soon as possible.
Apr 27, 08:43 BST
Update - We have engineers on route to the site.
Apr 27, 08:04 BST
Investigating - We are aware that there is an issue currently affecting customers in Yarlington, Wincanton and surrounding areas. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.
Apr 27, 07:46 BST
Apr 26, 2021

No incidents reported.