Wessex Internet Network Status
All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Broadband Services ? Operational
Fixed-wireless Services ? Operational
Fibre to the Premise Services ? Operational
Business Ethernet Services ? Operational
London Core Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Transit ? Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs ? Operational
90 days ago
100.0 % uptime
Today
Data Centres ? Operational
90 days ago
100.0 % uptime
Today
Telehouse North ? Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 ? Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul ? Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) ? Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) ? Operational
90 days ago
100.0 % uptime
Today
Core Network Services ? Operational
DNS01 Server ? Operational
DNS02 Server ? Operational
RADIUS01 Server ? Operational
RADIUS02 Server ? Operational
SMTP Relay ? Operational
UniFi Wi-Fi Management Server ? Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre ? Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments ? Operational
Direct Debit Payments ? Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 9, 2022
Completed - The scheduled maintenance has been completed.
Dec 9, 07:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 23:30 GMT
Scheduled - Scheduled maintenance is being completed between 08/12/2022 at 23:30 and 09/12/2022 at 06:00.

Customers in Elvetham will experience a maximum of 6 hours of downtime during the maintenance activity window.

Apologies in advance for any inconvenience this may cause.

Dec 2, 15:32 GMT
Completed - The scheduled maintenance has been completed.
Dec 9, 06:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 23:30 GMT
Scheduled - Essential maintenance is being completed in Fifehead St Quinton, Sturminster Newton, Lydlinch Common and surrounding areas between 08/12/2022 at 23:30 and 09/12/2022 at 06:00.

Customers should not expect any service interruption.

Dec 8, 09:00 GMT
Dec 8, 2022
Resolved - This incident has been resolved. Apologies for the inconvenience caused.
Dec 8, 16:31 GMT
Identified - Fibre break has been identified. We have engineers on site working to restore the services as soon as possible.
Dec 8, 14:54 GMT
Investigating - We are aware that there is an issue currently affecting customers in Milton On Stour, Silton and surrounding areas. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.

Dec 8, 14:34 GMT
Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022
Completed - The scheduled maintenance has been completed.
Dec 2, 04:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:31 GMT
Scheduled - Scheduled maintenance is being completed between 01/12/2022 at 23:30 and 02/12/2022 at 04:00.

Customers in Lulworth, Winfrith, Hurst and Affpuddle will experience 2-3 hours downtime during the maintenance activity window.

Apologies in advance for any inconvenience this may cause.

Nov 29, 09:46 GMT
Dec 1, 2022
Resolved - This incident is now resolved.

Apologies for any inconvenience caused.

Dec 1, 18:43 GMT
Identified - We are experiencing an unexpected outage affecting Lulworth, Winfrith, Hurst & Affpuddle and surrounding areas.

The issue has been identified and engineers are on site working to restore the services as soon as possible.

We apologise in advance for any inconvenience this outage may cause.

Dec 1, 16:44 GMT
Nov 30, 2022
Completed - The scheduled maintenance has been completed.
Nov 30, 06:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 22:31 GMT
Scheduled - Scheduled maintenance is being completed between 29/11/2022 at 22:30 and 30/11/2022 at 06:00.

Customers in Aylesfield, Lasham and Shalden will experience 20-30 minutes of downtime during the maintenance activity window.

Apologies in advance for any inconvenience this may cause.

Nov 21, 10:58 GMT
Nov 29, 2022
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.