Wessex Internet Network Status
Unexpected Outage - YewWood
Monitoring - The issue has been identified and a fix has been implemented.
Sep 21, 2023 - 12:18 BST
Investigating - We are aware that there is an issue currently affecting customers in the Child Okeford / YewWood area, we are investigating this now and will update in due course.

We apologise for any inconvenience caused.
Sep 21, 2023 - 10:18 BST

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Uptime over the past 90 days. View historical uptime.
Broadband Services
Operational
Fixed-wireless Services
Operational
Fibre to the Premise Services
Operational
Business Ethernet Services
Operational
London Core Network
Operational
90 days ago
100.0 % uptime
Today
Internet Transit
Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs
Operational
90 days ago
100.0 % uptime
Today
Data Centres
Operational
90 days ago
100.0 % uptime
Today
Telehouse North
Operational
90 days ago
100.0 % uptime
Today
Equinix LD8
Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul
Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford)
Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury)
Operational
90 days ago
100.0 % uptime
Today
Core Network Services
Operational
DNS01 Server
Operational
DNS02 Server
Operational
RADIUS01 Server
Operational
RADIUS02 Server
Operational
SMTP Relay
Operational
UniFi Wi-Fi Management Server
Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre
Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments
Operational
Direct Debit Payments
Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 24, 2023

No incidents reported today.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Scheduled Maintenance - Winfrith, Lulworth & Hurst
Completed - The scheduled maintenance has been completed.
Sep 22, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 23:00 BST
Scheduled - We are completing network upgrades between 21/09/2023 at 23:00 and 22/09/2023 at 06:00.

Customers in Winfrith, Lulworth, Hurst and surrounding areas may experience downtime during the maintenance activity window.

Apologies in advance for any inconvenience this may cause.
Sep 15, 12:14 BST
Sep 21, 2023

Unresolved incident: Unexpected Outage - YewWood.

Sep 20, 2023
Unexpected outage - Long Crichel and surrounding areas
Resolved - This incident has been resolved.
Sep 20, 10:24 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 09:23 BST
Investigating - We are aware that there is an issue currently affecting customers in Long Crichel and the surrounding areas,

We are investigating this at the moment and further updates will be posted here.

We apologise for any inconvenience caused.
Sep 18, 18:20 BST
Sep 19, 2023
Sep 18, 2023
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Essential Maintenance - DT2, DT11, BH20 & BA22 areas
Completed - The scheduled maintenance has been completed.
Sep 15, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:00 BST
Scheduled - Essential maintenance is being completed between 14/09/2023 at 23:00 and 15/09/2023 at 06:00.

Customers in the following areas can expect downtime during the maintenance activity window:

Winfrith, Lulworth, Cheselbourne, Lyons Hill, Wardon Hill, Hardington Moor, Piddlehinton, Moreton, Affpuddle, Dewlish, Melcombe Bingham, Deverel Farm, Winterborne Whitechurch, Higher Whatcombe, Hurst, Clyffe House, Kingrove Farm, Melbury Osmond and surrounding areas.

Apologies in advance for any inconvenience this may cause.
Sep 12, 15:45 BST
Sep 14, 2023
Outage - Melcombe Bingham
Resolved - This incident has been resolved.
Sep 14, 11:04 BST
Identified - The issue has been identified and a fix is being implemented.
Sep 14, 08:48 BST
Investigating - We are aware that there is an issue currently affecting customers in the Melcombe Bingham area, we are investigating this now and will update in due course.

We apologise for any inconvenience caused.
Sep 14, 07:00 BST
Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023
Outage - Hardington Moor, Wardon Hill, Melbury Osmond, Middle Marsh and surrounding areas
Resolved - This incident has been resolved.
Sep 10, 15:38 BST
Investigating - We are aware that there is an issue currently affecting customers in (Hardington Moor, Wardon Hill, Melbury Osmond, Middle Marsh and surrounding areas. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.
Sep 10, 02:28 BST
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