Wessex Internet Network Status
All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Broadband Services ? Operational
Fixed-wireless Services ? Operational
Fibre to the Premise Services ? Operational
Business Ethernet Services ? Operational
London Core Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Transit ? Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs ? Operational
90 days ago
100.0 % uptime
Today
Data Centres ? Operational
90 days ago
100.0 % uptime
Today
Telehouse North ? Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 ? Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul ? Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) ? Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) ? Operational
90 days ago
100.0 % uptime
Today
Core Network Services ? Operational
DNS01 Server ? Operational
DNS02 Server ? Operational
RADIUS01 Server ? Operational
RADIUS02 Server ? Operational
SMTP Relay ? Operational
UniFi Wi-Fi Management Server ? Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre ? Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments ? Operational
Direct Debit Payments ? Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 18, 2022

No incidents reported today.

Aug 17, 2022
Resolved - This incident has been resolved. Apologies for the inconvenience caused.
Aug 17, 18:18 BST
Investigating - We are aware that there is an issue currently affecting customers in Sutton Bingham, Halstock, Corscombe and surrounding areas. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.

Aug 17, 17:27 BST
Aug 16, 2022
Resolved - This incident has been resolved. Apologies for the inconvenience caused.
Aug 16, 10:17 BST
Update - We are continuing to monitor for any further issues.
Aug 16, 08:35 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 16, 08:35 BST
Investigating - We are aware that there is an issue currently affecting customers in Compton Abbas, Cann Common, Shaftesbury and surrounding areas. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.

Aug 16, 07:17 BST
Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022
Completed - The scheduled maintenance has been completed.
Aug 11, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.

Customers in Ashmore, Cann, Compton Abbas, Shaftesbury, Gillingham and surrounding areas will experience downtime whilst these works are being carried out.

Apologies for the inconvenience caused.

Jul 29, 15:14 BST
Aug 10, 2022
Resolved - This incident has been resolved.
Aug 10, 12:13 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 11:23 BST
Update - Engineers are on site and continuing to work on a fix for a fibre break.
Aug 10, 10:00 BST
Update - We are continuing to work on a fix for this issue.
Aug 9, 17:32 BST
Identified - We are aware that there is an issue currently affecting our fibre customers in St. Giles and surrounding areas. We are carrying out emergency maintenance works to hopefully resolve these issues.

Further updates will be posted here.

Aug 9, 15:27 BST
Aug 9, 2022
Resolved - This incident has been resolved.
Aug 9, 17:31 BST
Update - We are continuing to work on a fix for this issue.
Aug 9, 17:30 BST
Identified - SSE power outage. Planned to be resolved by 5:30pm
Aug 9, 13:51 BST
Update - We are continuing to investigate this issue.
Aug 9, 13:37 BST
Investigating - We are aware that there is a power outage currently affecting customers in St Giles area. SSE is aiming to resolve it by 5:30pm

We apologise for any inconvenience caused.

Aug 9, 13:37 BST
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.