Wessex Internet Network Status
All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Broadband Services ? Operational
Fixed-wireless Services ? Operational
Fibre to the Premise Services ? Operational
Business Ethernet Services ? Operational
London Core Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Transit ? Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs ? Operational
90 days ago
100.0 % uptime
Today
Data Centres ? Operational
90 days ago
100.0 % uptime
Today
Telehouse North ? Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 ? Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul ? Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) ? Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) ? Operational
90 days ago
100.0 % uptime
Today
Core Network Services ? Operational
DNS01 Server ? Operational
DNS02 Server ? Operational
RADIUS01 Server ? Operational
RADIUS02 Server ? Operational
SMTP Relay ? Operational
UniFi Wi-Fi Management Server ? Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre ? Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments ? Operational
Direct Debit Payments ? Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 5, 2023

No incidents reported today.

Feb 4, 2023

No incidents reported.

Feb 3, 2023
Completed - The scheduled maintenance has been completed.
Feb 3, 06:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 23:30 GMT
Scheduled - Essential maintenance is being completed between 02/02/2023 at 23:30 and 03/02/2023 at 06:00.

Customers in Affpuddle, Clyffe House, Winfrith, Hurst & Lulworth should not expect any service interruption during the maintenance window.

Feb 1, 09:37 GMT
Completed - The scheduled maintenance has been completed.
Feb 3, 06:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 23:30 GMT
Scheduled - Scheduled maintenance is being completed between 02/02/2023 at 23:30 and 03/02/2023 at 06:00.

Customers in Elliscombe will experience downtime during the maintenance activity window.

Apologies in advance for any inconvenience this may cause.

Jan 30, 15:23 GMT
Feb 2, 2023
Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Completed - The scheduled maintenance has been completed.
Jan 27, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 00:00 GMT
Scheduled - We will be undergoing emergency maintenance during this time.

Customers in Melbury Osmond, Hardington Moor and surrounding areas will experience service interruptions whilst the works are being carried out.

We apologise in advance for any inconvenience this may cause.

Jan 26, 11:00 GMT
Jan 26, 2023
Resolved - This incident has been resolved.
Jan 26, 11:00 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 10:39 GMT
Investigating - We are currently investigating this issue.
Jan 23, 08:51 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 08:31 GMT
Investigating - We are currently investigating this issue.
Jan 23, 07:56 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 07:25 GMT
Identified - The issue has been identified and a fix is being implemented.
Jan 23, 07:25 GMT
Investigating - We are aware that there is an issue currently affecting customers in Compton Abbas and the Surrounding areas. We have an engineer on route, further updates will be posted shortly.

We apologise for any inconvenience caused.

Jan 23, 06:11 GMT
Jan 25, 2023

No incidents reported.

Jan 24, 2023
Completed - The scheduled maintenance has been completed.
Jan 24, 06:31 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:30 GMT
Scheduled - Scheduled maintenance is being completed between 23/01/2023 at 22:30 and 24/01/2023 at 06:00.

Customers in Shalden, Aylesfield and Lasham may experience 20-40 minutes of downtime during the maintenance activity window.

Apologies in advance for any inconvenience this may cause.

Jan 3, 10:21 GMT
Jan 23, 2023
Resolved - This incident has been resolved.
Jan 23, 11:52 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 9, 09:42 GMT
Investigating - We are aware that there is an issue affecting customers telephone services on our network. We are investigating this as a matter of urgency and further updates will be posted here.

We apologise for any inconvenience caused.

Jan 6, 09:08 GMT
Jan 22, 2023

No incidents reported.