Wessex Internet Network Status
All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Broadband Services ? Operational
Fixed-wireless Services ? Operational
Fibre to the Premise Services ? Operational
Business Ethernet Services ? Operational
London Core Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Transit ? Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs ? Operational
90 days ago
100.0 % uptime
Today
Data Centres ? Operational
90 days ago
100.0 % uptime
Today
Telehouse North ? Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 ? Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul ? Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) ? Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) ? Operational
90 days ago
100.0 % uptime
Today
Core Network Services ? Operational
DNS01 Server ? Operational
DNS02 Server ? Operational
RADIUS01 Server ? Operational
RADIUS02 Server ? Operational
SMTP Relay ? Operational
UniFi Wi-Fi Management Server ? Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre ? Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments ? Operational
Direct Debit Payments ? Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be undergoing scheduled maintenance during this time.

Customers in South/North Cadbury, Sutton Montis, Corton Denham, Weston Bampfylde, Holton, Templecombe, North Cheriton, Marston Magna, South Barrow, Babcary, West Camel, Haydon, Horsington, Stowell and surrounding areas will experience downtime whilst these works are being carried out.

Apologies for any inconvenience this may cause.

Posted on Sep 27, 2022 - 17:36 BST
Past Incidents
Oct 1, 2022

No incidents reported today.

Sep 30, 2022
Resolved - This incident has been resolved.
Sep 30, 21:54 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 21:50 BST
Investigating - We are aware that there is an issue currently affecting some customers in (Ashmore). We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.

Sep 30, 21:46 BST
Completed - The scheduled maintenance has been completed.
Sep 30, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 12:00 BST
Scheduled - Please be advised we will be experiencing power outage affecting our Cucklington site between 12:00 pm and 5:00 pm today. The areas at risk are Cucklington, Wincanton, Eccliffe and surrounding areas. We do not expect any service interruptions, however the site will be running on backup power and there is a risk of short drop outs. Apologies in advance.
Sep 30, 09:47 BST
Resolved - This incident has been resolved. Apologies for the inconvenience caused.
Sep 30, 13:11 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 11:59 BST
Update - We have engineers on route to the site.
Sep 30, 11:27 BST
Investigating - We are aware that there is an issue currently affecting customers in Turnworth and surrounding areas. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.

Sep 30, 10:53 BST
Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022
Resolved - This incident has been resolved and all services back online. Thank you for your patience.
Sep 26, 21:20 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 20:44 BST
Update - Our engineers are continuing to work on the repair. Thank you for your patience.
Sep 26, 20:10 BST
Identified - Fibre break has been identified. Our engineers are working to restore the services as soon as possible. Apologies for the inconvenience caused.
Sep 26, 17:38 BST
Update - We have engineers on site investigating the issue.
Sep 26, 16:29 BST
Investigating - We are aware that there is an issue currently affecting customers in Fifehead St Quinton, Sturminster Newton, Lydlinch Common and surrounding areas. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.

Sep 26, 15:58 BST
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Completed - The scheduled maintenance has been completed.
Sep 21, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 23:00 BST
Scheduled - We will be undergoing essential maintenance works at this time.

Customers in Iwerne Minster, Child Okeford, Durweston, West Melbury, East Orchard, Margaret Marsh, Hinton St Mary & Sutton Waldron should experience 1 hours downtime between the hours of 23:00 (19/09/22) and 06:00 (20/09/22).

Apologies in advance for any inconvenience this may cause.

Sep 16, 10:39 BST
Sep 20, 2022
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.