Wessex Internet Network Status
All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Broadband Services ? Operational
Fixed-wireless Services ? Operational
Fibre to the Premise Services ? Operational
Business Ethernet Services ? Operational
London Core Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Transit ? Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs ? Operational
90 days ago
100.0 % uptime
Today
Data Centres ? Operational
90 days ago
100.0 % uptime
Today
Telehouse North ? Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 ? Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul ? Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) ? Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) ? Operational
90 days ago
100.0 % uptime
Today
Core Network Services ? Operational
DNS01 Server ? Operational
DNS02 Server ? Operational
RADIUS01 Server ? Operational
RADIUS02 Server ? Operational
SMTP Relay ? Operational
UniFi Wi-Fi Management Server ? Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre ? Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments ? Operational
Direct Debit Payments ? Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 28, 2022

No incidents reported today.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Completed - The scheduled maintenance has been completed.
Jun 24, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 23:00 BST
Scheduled - During these hours our Fibre customers in the South Barrow area will experience some downtime whilst we carryout this essential maintenance works.

Sorry for any inconvenience this may cause.

Jun 23, 14:29 BST
Jun 23, 2022
Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - This issue is now resolved.

Thank you again for your patience.

Jun 21, 15:51 BST
Update - Our engineers are on their way to hopefully resolve this issue as quickly as possible. Further updates will be posted here.

Sorry for the inconvenience this may be causing.

Jun 21, 12:46 BST
Identified - We are aware that there is an issue affecting certain customers on our network specifically in the Chettle area. We are investigating this as a matter of urgency and further updates will be posted here.

We apologise for any inconvenience caused.

Jun 21, 12:15 BST
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022
Resolved - This incident has been resolved.
Jun 17, 14:36 BST
Identified - We have now identified that one of our upstream providers, one of the key networks that provide the back bone of the internet are having issues.

Once we have more information we will post it up here.

Sorry for any inconvenience this may be causing.

Jun 16, 14:03 BST
Update - We are continuing to investigate this issue.
Jun 16, 13:58 BST
Investigating - We are aware that there is an issue affecting certain customers on our network. We are investigating this as a matter of urgency and further updates will be posted here.

We apologise for any inconvenience caused.

Jun 16, 13:45 BST
Completed - The scheduled maintenance has been completed.
Jun 17, 06:45 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:46 BST
Scheduled - Our 3rd party supplier will be undergoing a scheduled maintenance during this time.
Planned Start Date: 16/06/2022 Planned Start Time: 23:59
Planned End Date: 17/06/2022 Planned End Time: 06:00
Customers in the Shalden, Alton, Herriard, Basingstoke and surrounding areas might experience short outages. Apologies for the inconvenience.

Jun 6, 11:03 BST
Jun 16, 2022
Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.