Wessex Internet Network Status
All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Broadband Services ? Operational
Fixed-wireless Services ? Operational
Fibre to the Premise Services ? Operational
Business Ethernet Services ? Operational
London Core Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Transit ? Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs ? Operational
90 days ago
100.0 % uptime
Today
Data Centres ? Operational
90 days ago
100.0 % uptime
Today
Telehouse North ? Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 ? Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul ? Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) ? Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) ? Operational
90 days ago
100.0 % uptime
Today
Core Network Services ? Operational
DNS01 Server ? Operational
DNS02 Server ? Operational
RADIUS01 Server ? Operational
RADIUS02 Server ? Operational
SMTP Relay ? Operational
UniFi Wi-Fi Management Server ? Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre ? Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments ? Operational
Direct Debit Payments ? Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance - Bedgebury Crown Yard Aug 1, 2024 22:00 - Aug 2, 2024 06:00 BST
We are completing essential network maintenance on 01/08/2024 from 22:00 until 06:00 on 02/08/2024

Customers in the Bedgebury Crown Yard will experience downtime during the maintenance activity window.

The outage is necessary in order to allow the required works to be carried out to the equipment safely. We apologise in advance for any inconvenience this may cause.

Posted on Jul 17, 2024 - 11:20 BST
Scheduled Maintenance - Horwood Aug 1, 2024 23:00 - Aug 2, 2024 05:00 BST
We are completing network maintenance on the 1/08/2024 from 23.00 till 06:00 on the 02/08/2024

Customers in the Horwood & Ansty Coombe area will experience downtime during the maintenance activity window.

The outage is necessary to allow our engineers to carry out the required works to the equipment safely. We apologies in advance for any inconvenience this may cause.

Posted on Jul 22, 2024 - 13:24 BST
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Completed - The scheduled maintenance has been completed.
Jul 25, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 23:00 BST
Scheduled - We are completing network maintenance on the 24/07/2024 from 23.00 till 06:00 on the 25/07/2024

Customers in the Wimborne St Giles & Horton area will experience downtime during the maintenance activity window.

The outage is necessary to allow our engineers to carry out the required works to the equipment safely. We apologies in advance for any inconvenience this may cause.

Jun 26, 14:04 BST
Jul 24, 2024
Resolved - This incident has been resolved.
Jul 24, 09:02 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 21:55 BST
Identified - The issue has been identified and we are immobilising a team to implement the required repair
Jul 23, 16:32 BST
Investigating - We are currently investigating an unexpected outage affecting customers around Limington, Marston Magna and Yeovil Marsh
Jul 23, 15:21 BST
Jul 23, 2024
Resolved - This incident has been resolved.
Jul 23, 08:47 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 17:11 BST
Update - We are continuing to work on a fix for this issue.
Jul 22, 13:45 BST
Identified - The issue has been identified and a fix is being implemented.
Jul 22, 11:25 BST
Investigating - We are currently investigating an unexpected outage affecting customers around Yarlington and other surrounding areas.
Jul 22, 10:13 BST
Jul 22, 2024
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Completed - The scheduled maintenance has been completed.
Jul 19, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 BST
Scheduled - We are completing essential network maintenance on the 18/07/2024 from 23.00 till 06:00 on the 19/07/2024

Customers in the Bridmore, Shaftsbury, Alvediston, Swallowcliffe, Rushmoor, Ansty Coombe, Berwick St John, Gutch will experience downtime during the maintenance activity window.

The outage is necessary to allow our engineers to carry out the required works to the equipment safely. We apologies in advance for any inconvenience this may cause.

Jun 26, 12:25 BST
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024
Resolved - This incident has been resolved.
Jul 16, 14:16 BST
Investigating - We are currently undertaking crucial emergency maintenance to ensure the health of our network.
Jul 16, 13:41 BST
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.