Wessex Internet Network Status
All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Broadband Services ? Operational
Fixed-wireless Services ? Operational
Fibre to the Premise Services ? Operational
Business Ethernet Services ? Operational
London Core Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Transit ? Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs ? Operational
90 days ago
100.0 % uptime
Today
Data Centres ? Operational
90 days ago
100.0 % uptime
Today
Telehouse North ? Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 ? Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul ? Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) ? Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) ? Operational
90 days ago
100.0 % uptime
Today
Core Network Services ? Operational
DNS01 Server ? Operational
DNS02 Server ? Operational
RADIUS01 Server ? Operational
RADIUS02 Server ? Operational
SMTP Relay ? Operational
UniFi Wi-Fi Management Server ? Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre ? Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments ? Operational
Direct Debit Payments ? Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Emergency maintenance - Piddle Hinton May 23, 2024 23:00 - May 24, 2024 06:00 BST
We are completing network maintenance on the 23/05/2024 from 23.00 till 06:00 on the 24/05/2024

Customers in Piddle Hinton area will experience downtime during the maintenance activity window.

The outage is necessary to allow our engineers to carry out the required works to the equipment safely. We apologies in advance for any inconvenience this may cause.

Posted on May 20, 2024 - 09:31 BST
Schedule maintenance - Fonthill Berwick May 30, 2024 23:00 - May 31, 2024 06:00 BST
We are completing network maintenance on the 30/05/2024 from 23.00 till 06:00 on the 31/05/2024

Customers in Fonthill St Leonard area will experience downtime during the maintenance activity window.

The outage is necessary to allow our engineers to carry out the required works to the equipment safely. We apologies in advance for any inconvenience this may cause.

Posted on May 20, 2024 - 13:10 BST
Past Incidents
May 22, 2024

No incidents reported today.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 08:00 BST
Scheduled - We are completing emergency network maintenance between 17/05/2024 at 8:00 and 17/05/2024 at 10:00.

Customers in Turnworth and the surrounding area will experience downtime during the maintenance activity window.

Apologies in advance for any inconvenience this may cause.

May 16, 18:35 BST
Completed - The scheduled maintenance has been completed.
May 17, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:00 BST
Scheduled - We are completing network maintenance on the 16/05/2024 from 22.00 and 06:00 on the 17/05/2024

Customers in Warden Hill, Melbury Osmon, Compton Valance and surrounding areas will experience downtime during the maintenance activity window.

The outage is necessary to allow our engineers to carry out the required works to the equipment safely. We apologies in advance for any inconvenience this may cause.

Apr 16, 15:46 BST
May 16, 2024
Resolved - This incident has been resolved.
May 16, 17:18 BST
Update - We are continuing to monitor for any further issues.
May 15, 15:25 BST
Monitoring - We've pinpointed an issue within our VoIP system and have successfully implemented a solution. We're closely monitoring the outcomes to ensure everything is functioning smoothly.
May 15, 11:23 BST
Update - We're aware of the service issue affecting all VoIP users and are actively working to resolve it. Your patience in this matter is greatly appreciated.
May 15, 09:39 BST
Investigating - We are aware that there is an issue affecting customers telephone services on our network. We are investigating this as a matter of urgency and further updates will be posted here.
May 15, 08:27 BST
May 15, 2024
May 14, 2024

No incidents reported.

May 13, 2024
Completed - The scheduled maintenance has been completed.
May 13, 15:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 09:00 BST
Update - We will be undergoing scheduled maintenance during this time.
May 2, 15:37 BST
Scheduled - We are completing pre-network maintenance on the 13/05/2024 from 09.00 and 15:00 on the 13/05/2024

Customers in Hardington Moor, Warden Hill, Melbury Osmon, Compton Valance and surrounding areas may experience a short period of downtime during the maintenance activity window.

We apologies in advance for any inconvenience this may cause.

May 13, 15:16 BST
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Completed - The scheduled maintenance has been completed.
May 10, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 22:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 15:32 BST
Scheduled - We are completing network maintenance on the 09/05/2024 from 22.00 and 06:00 on the 10/05/2024

Customers in Iwerne Minster and surrounding areas will experience downtime during the maintenance activity window.

The outage is necessary to allow our engineers to carry out the required works to the equipment safely. We apologies in advance for any inconvenience this may cause.

Apr 16, 15:30 BST
May 9, 2024
May 8, 2024

No incidents reported.