Wessex Internet Network Status
All Systems Operational

About This Site

We’re committed to providing a fast and reliable broadband connection and this page shows you how we’re doing.

The below shows a live feed from our 3rd party monitoring system and our past incident and maintenance history is shown towards the bottom.

Honesty is the best policy, and we learn from our mistakes when they occasionally happen. We are proud to offer customers broadband the way it should be and if you do ever need further advice or support, we’re always here for you: support@wessexinternet.com.

Broadband Services ? Operational
Fixed-wireless Services ? Operational
Fibre to the Premise Services ? Operational
Business Ethernet Services ? Operational
London Core Network ? Operational
90 days ago
100.0 % uptime
Today
Internet Transit ? Operational
90 days ago
100.0 % uptime
Today
Peering via IXPs ? Operational
90 days ago
100.0 % uptime
Today
Data Centres ? Operational
90 days ago
100.0 % uptime
Today
Telehouse North ? Operational
90 days ago
100.0 % uptime
Today
Equinix LD8 ? Operational
90 days ago
100.0 % uptime
Today
CoreTX Bournemouth Operational
90 days ago
100.0 % uptime
Today
BT Exchange Blandford Operational
90 days ago
100.0 % uptime
Today
Wessex Internet Backhaul ? Operational
90 days ago
100.0 % uptime
Today
Primary Upstream Connection (Blandford) ? Operational
90 days ago
100.0 % uptime
Today
Tertiary Upstream Connection (Shaftesbury) ? Operational
90 days ago
100.0 % uptime
Today
Core Network Services ? Operational
DNS01 Server ? Operational
DNS02 Server ? Operational
RADIUS01 Server ? Operational
RADIUS02 Server ? Operational
SMTP Relay ? Operational
UniFi Wi-Fi Management Server ? Operational
Contacting us/ Tools/ Portals Operational
E-mail Operational
Telephone System Operational
Web Help Centre ? Operational
End User Portal Operational
Wessex Internet Website Operational
Network Status Page Operational
Credit and Debit Card Payments ? Operational
Direct Debit Payments ? Operational
Telephone - Automated Network Status Messaging Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 19, 2022

No incidents reported today.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022
Resolved - The faulty equipment has been replaced. All services back up and running. Apologies for any inconvenience caused.
May 7, 11:49 BST
Investigating - We are aware that there is an issue currently affecting customers in Cheselbourne, Dewlish areas. We have engineers on route, and further updates will be posted here.

We apologise for any inconvenience caused.

May 7, 09:54 BST
Resolved - All services restored. Thank you for your patience.
May 7, 08:38 BST
Update - Our engineers have restored most of the services, however are still working to get everyone online. Thank you for your patience and apologies for the inconvenience.
May 6, 22:59 BST
Identified - We have now identified the cause of this outage and are now working as quickly as possible to resolve this issue.
May 6, 18:00 BST
Update - Our engineers are on their way to try and resolve this issue as quickly as possible. Further updates will be posted here.

Sorry for the inconvenience this is causing.

May 6, 17:49 BST
Investigating - We are aware that there is an issue currently affecting customers in Yarlington. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.

May 6, 17:21 BST
May 6, 2022
Completed - The scheduled maintenance has been completed.
May 6, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 00:01 BST
Scheduled - We will be undergoing a scheduled maintenance during this time. Customers in Penselwood, Charlton Musgrove, Wincanton,Shepton Montague, Gasper, Stourton, South Brewham, Bruton, Hardway, Yarlington, Maperton, Yeovil and surrounding areas will experience short outages.
Apologies for the inconvenience caused.

Apr 25, 08:47 BST
Completed - The scheduled maintenance has been completed.
May 6, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 BST
Scheduled - We will be undergoing some essential work to improve our our wireless services in these areas. Internet connection may drop during this time.

Sorry for any inconvenience this may cause.

May 3, 11:29 BST
May 5, 2022
Resolved - This incident has been resolved.
May 5, 22:56 BST
Update - We are continuing to investigate this issue.
May 5, 17:22 BST
Investigating - We are aware that there is an issue currently affecting our wireless customers in West Knoyle. We are investigating this now, and further updates will be posted here.
May 5, 16:53 BST