00333916: NETWORK INCIDENT AFFECTING VOICE & DATA SERVICES - DEWLISH & CHESELBOURNE

Incident Report for Wessex Internet

Investigating

We are currently aware of an ongoing power-related issue affecting equipment in the following areas:
Dewlish
Cheselbourne

An engineer has attended the site and is working to maintain service; however, it may not be possible to sustain all services throughout the night.
If you are experiencing a loss of service, please bear with us while we work to resolve the issue as quickly as possible.

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Posted May 17, 2026 - 01:21 BST

This incident affects: Broadband Services (Fixed-wireless Services, Fibre to the Premise Services).