00318161: NETWORK INCIDENT AFFECTING DATA SERVICES - Compton Valence & surrounding areas

Incident Report for Wessex Internet

Monitoring

The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.

Posted Mar 05, 2026 - 12:30 GMT

Identified

Engineers have identified frequency interference on wireless equipment and are currently working to resolve the issue.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.

Posted Mar 05, 2026 - 10:58 GMT

This incident affects: Broadband Services (Fixed-wireless Services, Fibre to the Premise Services) and Business Ethernet Services.