00320325: WIRELESS NETWORK INCIDENT AFFECTING DATA SERVICES - Wardon Hill, Compton Valence

Incident Report for Wessex Internet

Resolved

This incident has been resolved.
Posted Mar 17, 2026 - 17:22 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 17, 2026 - 15:39 GMT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 17, 2026 - 15:39 GMT

Investigating

We are currently aware of an ongoing network incident affecting the following areas:

Wardon Hill
Compton Valence

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.
Posted Mar 17, 2026 - 15:31 GMT
This incident affected: Broadband Services (Fixed-wireless Services).