Emergency Maintenance will be performed at the following sites:
South Cadbury, Compton Abbas, Stourton, Penselwood
During this time, there’s a chance you may experience a loss of connection. If this happens, your service will be restored automatically before the maintenance ends. There’s no need to reset your router, as everything will reconnect on its own.
We're really sorry for the short notice. We completely understand how important staying connected is and the impact this may have for you. Please rest assured that we're here to help in any way we can during this emergency maintenance.
If you lose connection after 11:00am on the 18th March, please:
1. Switch your hub off 2. Wait 30 seconds 3. Switch it back on (please do not press the reset button)
If you still experience issues, please contact our friendly Customer Support team who are here to help.
Posted Mar 17, 2026 - 14:39 GMT
This scheduled maintenance affects: Broadband Services (Fibre to the Premise Services).