00326909: NETWORK INCIDENT AFFECTING DATA SERVICES - Bistern

Incident Report for Wessex Internet

Investigating

We are currently aware of an ongoing network incident affecting the following areas:
Bistern

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.
Posted Apr 20, 2026 - 10:31 BST
This incident affects: Broadband Services (Fibre to the Premise Services) and Business Ethernet Services.