00334327: NETWORK INCIDENT AFFECTING DATA SERVICES - Lydlinch

Incident Report for Wessex Internet

Resolved

This incident has been resolved.
Posted May 19, 2026 - 16:55 BST

Identified

The issue has been identified and a fix is being implemented.
Posted May 19, 2026 - 13:48 BST

Investigating

We are currently aware of an ongoing network incident affecting the following areas:

Lydlinch

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.
Posted May 19, 2026 - 11:50 BST
This incident affected: Broadband Services (Fibre to the Premise Services) and Business Ethernet Services.