The issue has been identified and a fix is being implemented.
Posted Mar 17, 2026 - 11:58 GMT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 10, 2026 - 16:51 GMT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 10, 2026 - 10:29 GMT
Investigating
We are currently aware of an ongoing network incident affecting the following areas:
Penselwood Gasper Compton Castle And surround areas.
Wessex Internet engineers are currently investigating the cause of this issue and will provide an update as soon as further information becomes available.
Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service
We apologise for the inconvenience caused by this issue.
Posted Mar 10, 2026 - 06:37 GMT
This incident affected: Broadband Services (Fixed-wireless Services, Fibre to the Premise Services) and Business Ethernet Services.