00324543: NETWORK INCIDENT AFFECTING VOICE & DATA SERVICES - Ditcheat & surrounding areas

Incident Report for Wessex Internet

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 10, 2026 - 18:26 BST

Investigating

We are currently aware of an ongoing network incident affecting the following areas:

Ditcheat & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Posted Apr 10, 2026 - 14:10 BST

This incident affects: Broadband Services (Fixed-wireless Services, Fibre to the Premise Services) and Business Ethernet Services.