00361469: NETWORK INCIDENT AFFECTING DATA SERVICES - Bedgebury Crown Yard

Incident Report for Wessex Internet

Resolved

This incident has been resolved.

Posted Sep 14, 2026 - 17:28 BST

Monitoring

The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.

Posted Sep 14, 2026 - 08:25 BST

Identified

Engineers have identified a localised power issue in Bedgebury Crown Yard and are currently working to resolve the issue.

We will continue to provide further updates as soon as more information becomes available.

We apologise for the inconvenience caused and thank you for your patience as we work to resolve this issue.

Posted Sep 12, 2026 - 22:17 BST

This incident affected: Broadband Services (Fixed-wireless Services, Fibre to the Premise Services) and Business Ethernet Services.