00370812: NETWORK INCIDENT AFFECTING DATA SERVICES - Wayford

Incident Report for Wessex Internet

Monitoring

The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Due to the current risks of outages during the ongoing storm, this site is still at risk and we will continue to monitor any risks to performance.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.
Posted Oct 24, 2026 - 15:07 BST

Investigating

We are currently aware of an ongoing network incident affecting the following areas:

Wayford and surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.
Posted Oct 24, 2026 - 11:57 BST
This incident affects: Broadband Services (Fixed-wireless Services, Fibre to the Premise Services) and Business Ethernet Services.