Unexpected Wessex Internet call centre outage

Incident Report for Wessex Internet

Resolved

This incident has been resolved.

Posted Mar 22, 2024 - 07:52 GMT

Monitoring

Our call system has been restored, and we are monitoring to ensure stability.

Posted Mar 21, 2024 - 16:21 GMT

Investigating

We are currently experiencing an unexpected outage of calls to and from our call centre. We are actively investigating to get this resolved as soon as possible.

Posted Mar 21, 2024 - 16:08 GMT

This incident affected: Contacting us/ Tools/ Portals (Telephone System).