Connection Issues - Network Affected

Incident Report for Wessex Internet

Resolved

This incident has been resolved.
Posted Nov 30, 2024 - 16:01 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 29, 2024 - 08:26 GMT

Update

We are continuing to work on a fix for this issue.
Posted Nov 28, 2024 - 12:34 GMT

Identified

We are continuing investigations on issues with our network - some customers may experience periods of downtime. We apologise for any inconvenience this may cause.
Posted Nov 28, 2024 - 12:28 GMT
This incident affected: Broadband Services (Fibre to the Premise Services).