Slow speeds in Lyon's Head area

Incident Report for Wessex Internet

Resolved

This incident has been resolved.

Posted Feb 10, 2020 - 12:58 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 10, 2020 - 11:39 GMT

Identified

We have engineers on site working to restore the services as soon as possible.

Posted Feb 10, 2020 - 11:09 GMT

Investigating

We are currently investigating a problem causing slow speeds which is affecting customers in Lyon's Head area.

Posted Feb 10, 2020 - 09:02 GMT

This incident affected: Broadband Services (Fixed-wireless Services).