Outage - Crossways & surrounding areas.

Incident Report for Wessex Internet

Resolved

This incident has been resolved.

Posted Dec 31, 2024 - 09:23 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 30, 2024 - 15:29 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 30, 2024 - 11:08 GMT

Investigating

We are aware that there is an issue currently affecting customers in Crossways & surrounding areas. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.

Posted Dec 30, 2024 - 10:51 GMT

This incident affected: Broadband Services (Fibre to the Premise Services).