We have identified and resolved the issue causing the poor performance. We apologise for any inconvenience caused
Posted Dec 03, 2021 - 11:43 GMT
Identified
Through our continued monitoring of this issue, unfortunately we are still experiencing problems as before. We are still working hard on trying to resolve this. Further updates will be posted here as and when we have them for you.
Thank you.
Posted Dec 02, 2021 - 14:42 GMT
Monitoring
Our engineer has been onsite and we hope to have now fixed this issue. We will continue to monitor this in the meantime.
Thank you again for your patience.
Posted Dec 02, 2021 - 12:47 GMT
Identified
We are aware that there is an issue currently affecting wireless customers in the Bryanston area. We are working on resolving this as quickly as possible. Further updates will be posted here.
We apologise for any inconvenience this may be causing.
Posted Dec 02, 2021 - 10:02 GMT
This incident affected: Broadband Services (Fixed-wireless Services).