Call Centre Issues - Phone System

Incident Report for Wessex Internet

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 07:57 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 11, 2025 - 09:53 BST

Investigating

We are currently experiencing issues with our phone system. We are currently investigating this issue.

Apologies for any inconvenience.
Posted Jun 11, 2025 - 08:14 BST
This incident affected: Contacting us/ Tools/ Portals (Telephone System).