Outage - Bedgebury

Incident Report for Wessex Internet

Resolved

This incident has been resolved.
Posted Nov 22, 2024 - 16:21 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2024 - 13:24 GMT

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 18, 2024 - 13:00 GMT

Update

We are continuing to investigate this issue.
Posted Nov 16, 2024 - 09:43 GMT

Investigating

We are aware that there is an issue currently affecting customers in Bedgebury. We are investigating this at the moment, and further updates will be posted here.

We apologise for any inconvenience caused.
Posted Nov 16, 2024 - 08:29 GMT
This incident affected: Broadband Services (Fibre to the Premise Services).