Connection issues - Network Affected

Incident Report for Wessex Internet

Resolved

This incident has been resolved.
Posted Nov 28, 2024 - 08:00 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 27, 2024 - 12:52 GMT

Update

We are continuing to investigate this issue.
Posted Nov 27, 2024 - 12:50 GMT

Investigating

We are currently investigating an issue with our network - some customers may be experiencing issues reconnecting to their services. We apologise for any inconvenience this may cause.
Posted Nov 27, 2024 - 12:28 GMT
This incident affected: Broadband Services (Fibre to the Premise Services) and Core Network Services (RADIUS01 Server).
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