Power Outage affecting Galhampton/Compton Castle

Incident Report for Wessex Internet

Resolved

This incident has been resolved.

Posted Feb 03, 2020 - 10:26 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 03, 2020 - 09:01 GMT

Update

We have engineers on site working to restore the services as soon as possible. Apologies for any inconvenience.

Posted Feb 03, 2020 - 08:10 GMT

Investigating

We are currently investigating this issue.

Posted Feb 03, 2020 - 06:19 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 31, 2020 - 22:06 GMT

Identified

We have detected an issue causing slow speeds in the Compton Castle, Galhampton and surrounding areas. We will be implementing a fix in the next 1 hour, which will cause short outages. Apologies for any inconvenience.

Posted Jan 31, 2020 - 16:00 GMT

This incident affected: Broadband Services (Fixed-wireless Services).