Unexpected Outage in Iwerne Minster and surrounding area

Incident Report for Wessex Internet

Resolved

This incident has now been resolved.

Posted Mar 30, 2024 - 11:37 GMT

Update

We are investigating further unexpected issues which have occurred. We apologise for further inconvenience caused.

Posted Mar 29, 2024 - 08:47 GMT

Update

A temporary fix has been implemented while further investigations are being carried out. Customers may experience unavoidable intermittent drops in services, which we apologise for.

Posted Mar 28, 2024 - 20:58 GMT

Investigating

We are currently investigating this issue.

Posted Mar 28, 2024 - 19:32 GMT

This incident affected: Broadband Services (Fixed-wireless Services, Fibre to the Premise Services).