M12 Core Network Data Centre Migration (MER to THN)
Scheduled Maintenance Report for Wessex Internet
Completed
The scheduled maintenance has been completed.
Posted 7 months ago. Dec 16, 2017 - 08:16 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 7 months ago. Dec 15, 2017 - 23:31 GMT
Scheduled
Overnight on Friday 15th December through to the early hours of Saturday 16th December, M12 will be moving out of our Digital Realty Meridian Gate (MER) data centre presence to a new and improved Telehouse North (THN) rack. Our presence in Equinix LD8 (previously called Harbour Exchange 8/9 or HEX) will remain unaffected during this migration.

During this time, access to the following services will be interrupted:
- End User Portal.
- Phone System.

End customer Internet connections, SMTP, DNS and RADIUS will all continue to operate via resilient services in our LD8 facility.

Start Time of maintenance window: 23:00 Friday 15th December
End Time of maintenance window: 09:00 Saturday 16th December
Start of physical migration: 00:01 Saturday 16th December
Planned end of physical migration & network operation: 05:00 Saturday 16th December

We thank customers for their understanding and patience in advance.
Posted 7 months ago. Dec 15, 2017 - 23:18 GMT