Cucklington Network Booster Issue

Incident Report for Wessex Internet

Resolved

This incident has been resolved.

Posted Nov 22, 2017 - 12:14 GMT

Monitoring

We have identified an issue with one customer connecting to our LOX POP and have quarantined their connection.
This has stabilised connectivity.
We will reach out to this customer!

Sorry for any inconvenience customers faced during this problem.

Posted Nov 22, 2017 - 09:45 GMT

Investigating

We are investigating reports of intermittent and reduced performance for some customers located in/near to Cucklington.

We apologise for any inconvenience this has caused.

Further updates will follow.

Posted Nov 22, 2017 - 09:15 GMT